The 'new' statutory consumer guarantee regime under the Australian Consumer Law can be a minefield to navigate, with little judicial guidance to light the way.
This presentation will illuminate to members of the IT industry the application of the regime, as well as provide an insight into the potential pitfalls in one of the ACCC's stated enforcement priority areas.
The Speakers
Oliver Howard (Associate, Minter Ellison)
Oliver advises private and public sector clients across a range of diverse industry sectors on intellectual property, commercial and corporate issues. He specialises in advising on brand protection strategies and Australian Consumer Law issues (including in particular the application of the 'new' consumer guarantees regime).
Jessica Hartley (Associate, Minter Ellison)
Jessica practises in the areas of information technology and intellectual property law. She has experience in drafting and negotiating technology services contracts as well as general commercial contracts, and has advised on business-critical systems integration and IT managed services agreements. Jessica recently completed a postgraduate diploma in intellectual property law from the University of Oxford (July 2012).